Reviews
Patient Reviews
If you're looking for a new dental facility for your family to call home, we hope you'll consider NowDental of Suffolk in Smithtown, NY. We know there are a lot of different things to consider when searching for the ideal dental practice — are they child friendly, do they offer a variety of care, and are the practitioners friendly? We'd love to answer 'yes' to all of these questions, but we know the word of our past and present patients will say more than we can. Please feel free to browse our patient reviews below before calling to set up a consultation to meet our friendly team. We can't wait to help you preserve your smile!
"The hygienist would give me breaks when cleaning my teeth to make sure I was ok. He would talk to me to make me feel comfortable since I told him I hate the dentist! He kept saying my teeth were very clean! The dentist answered all my questions that I had plus the questions I had about my 7 year old son that I was worried about! The wait time for the dentist took a few, but it was a holiday and only one dentist there."
"My teeth cleaning went so fast I haven’t been to the dentist in at least 4 years. I am happy with the hygienist and the dentist. I have a height phobia that went away immediately too. All the staff are friendly and understanding."
"Had a cleaning and it was very pleasant. Hygienist is very gentle and thorough"
"I called on Tuesday had X-rays, talked to dentist and had a thorough cleaning by Friday. I am terrified of the dentist!!!!! Haven’t been to the dentist since right before Covid. Erica was my dental hygienist and she made my teeth picture worthy. She listened to me and was fantastic. If I had her years ago I might not be such a scaredy cat 🙀. This is my first experience with NowDental, I’m totally satisfied and will continue my dental journey with them."
"Quality, affordable dental care. Great service. Always get an appointment when I want it."
"Courteous and caring office. Had a cleaning and check up and was very happy"
"After having my general cleaning I booked 2 more appointments for intensive cleaning with same dental hygenist. I loved that she taught me and demonstrated the correct way to brush my bridgework. Thorough pleasant efficient and gave me lots if good tips"
"Went for a cleaning and some xray. was please with the whole experince and the staff also with the thorough cleaning that was performed. Left the place happy and with clean teeth"
"Erica was great. Very nice, professional and very gentle. The best cleaning I ever had."
"Had a good experience with my cleaning by Michael. Office great. Would recommend to anyone."
"I have been going to Now Dental for over 20 years. Love the staff there and if you want someone who does an excellent job cleaning your teeth, request Michael, she’s the BEST!!"
"Dr Naghavi is great , she squeezed me in for an appointment. And my cleaning by Michael was fanststic. Recommend coming here."
"Now dental of Suffolk, the whole staff are awesome. I broke my temporary bridge and Olivia and Nancy were able to get me in in 40 minutes and Dr. Syed was able to look at it and ex Ray my mouth plus gave me a cleaning of my mouth whatever terrh I have left lol…. This place rocks got the 3SSS Staff, service and smiles Please go to Now dental of Suffolk and work with this professional staff Nancy and Olivia"
"I’ve been going to NowDental of Suffolk for a few years now and could not be happier with the level of care they provide. I have seen numerous dentists at this location and each one was knowledgeable and truly cared about my oral health and comfort. I have had routine cleanings and a few cavities filled without issue. I have been seeing Dr. Sayed for the last few months for both regular visits and for my Candid aligners appointments and he is fantastic! He recommended Candid aligners for me and the process has been going so well. The hygienists are all amazing as well. They are personable and provide great care and bedside manner. I also want to shout out Olivia, one of the receptionists who works up front. She is such a sweetheart and makes each visit to the office even more pleasant! I definitely recommend NowDental of Suffolk."
"Christine performed my cleaning and she did an amazing job. She was very patient and thorough with her work. Thank you again for the wonderful service."
"Getting my teeth straightened with Invisalign was a snap. Thanks"
"The Doctor that performed my Root Canal Therapy was excellent."
"Now Dentist of Suffolk is where my husband and I went for implants and periodontal cleaning. I’ve got to tell you that the service is unbelievably super. All the ladies on staff are courteous, kind and friendly. Maureen is fantastic!! Always a great experience. Thanks for all your help, Camille & Sal"
"Wonderful and caring staff. Highly recommend this practice. They take the time to explain everything to you and make you feel comfortable whether it's a cleaning or more involved dental work."
"Wonderful and caring staff. Highly recommend this practice. They take the time to explain everything to you and make you feel comfortable whether it's a cleaning or more involved dental work."
"Now Dentist of Suffolk is where my husband and I went for implants and periodontal cleaning. I’ve got to tell you that the service is unbelievably super. All the ladies on staff are courteous, kind and friendly. Maureen is fantastic!! Always a great experience. Thanks for all your help, Camille & Sal"
"I had a cleaning today, 9/13/2021. My hygenist Marette was absolutely excellent! . She was very efficient and very nice. She numbed my gums perfectly. There was no bleeding and no being uncomfortable, and she did a fantastic job! This was a good experience. I will try to get her every time I go. Thanks for hiring wonderful people. The office staff are wonderful as well."
"I had a cleaning today, 9/13/2021. My hygenist Marette was absolutely excellent! . She was very efficient and very nice. She numbed my gums perfectly. There was no bleeding and no being uncomfortable, and she did a fantastic job! This was a good experience. I will try to get her every time I go. Thanks for hiring wonderful people. The office staff are wonderful as well."
"Absolutely amazing… had to go in for an emergency tooth extraction. From booking the appointment to checking out just absolutely great.. All the staff are awesome.. Thanks!!!"
"I've been seeing Dr.Hermann because I needed a tooth extracted and it needs to be replaced. He has been nothing but wonderful with me. I've had a bone graft done with him and he was gentle and made me feel calm and collected. He has been patient with all my questions and explaining what needs to be done and what's going to happen each time (I probably ask the same question multiple times because I don't remember the exact details between each visit - especially with technical stuff). I've also had work done with Dr.Nagave and had multiple cleanings done at this practice. It's very clean and they're pretty good on timing. I have UFT for my dental."
"I've been seeing Dr.Hermann because I needed a tooth extracted and it needs to be replaced. He has been nothing but wonderful with me. I've had a bone graft done with him and he was gentle and made me feel calm and collected. He has been patient with all my questions and explaining what needs to be done and what's going to happen each time (I probably ask the same question multiple times because I don't remember the exact details between each visit - especially with technical stuff). I've also had work done with Dr.Nagave and had multiple cleanings done at this practice. It's very clean and they're pretty good on timing. I have UFT for my dental."
"Very happy with my first visit here, great cleaning (got some usable tips too)! Every one was great and professional!"
"I have been going to this dentist for years. Everyone there is very friendly, great atmosphere. I called to schedule a cleaning and I was able to get an appointment within a week. When I arrived for my appointment, I was 10 minutes early and was taken in right away. The hygienist was very friendly and knowledgeable. Thanks Now Dental for another good experience."
"Went in for tooth extraction by Dr. Herman. Whole staff was super nice and friendly. Especially Korine. She was informative and caring. I didn’t wait long. With the way my tooth was set up, I thought it was going to take long. I asked if it was going to be difficult and he told me (jokingly) “shhh” and got started. He finished extracting the tooth in like one minute! Very impressive. I came home, took a nap and woke up feeling good! Didn’t even need pain meds. As a new patient, I was in and out in approximately 75 minutes. Much faster than expected. I would recommend this office to anyone."
"I have been a prior patient of NowDental a few years back and have never had any issues with procedures or staff. I recently had a last minute dental emergency and they took me in right away. Danielle at the front desk is extremely helpful and Dr. Klein is very professional and knowledgable. They don’t push any work on you that doesn’t need to be done and the staff will go out of their way to address any issues or concerns you have. I will continue to be a patient of theirs!!"
"I have been a prior patient of NowDental a few years back and have never had any issues with procedures or staff. I recently had a last minute dental emergency and they took me in right away. Danielle at the front desk is extremely helpful and Dr. Klein is very professional and knowledgable. They don't push any work on you that doesn't need to be done and the staff will go out of their way to address any issues or concerns you have. I will continue to be a patient of theirs!!"
"Very happy with my first visit here, great cleaning (got some usable tips too)! Every one was great and professional!"
"I have been going to this dentist for years. Everyone there is very friendly, great atmosphere. I called to schedule a cleaning and I was able to get an appointment within a week. When I arrived for my appointment, I was 10 minutes early and was taken in right away. The hygienist was very friendly and knowledgeable. Thanks Now Dental for another good experience."
"Went today for a cleaning too try out the office. Office staff was excellent and I was very impressed how professional they are. Lisa was my hygienists and she was amazing. She was very informative, thorough and professional. Highly recommended this office!!"
"Love my Hygienist Lisa, she is the best, make sure I go every 4 months for my cleaning. And Dr. Francis is great. Don't ever feel like she does anything that is not necessary. All of the woman at the front desk and offices, are so helpful and friendly. Everyone there actually make a dreaded appointment to the dentist, a nice and pleasant experience as possible."
"Went in for tooth extraction by Dr. Herman. Whole staff was super nice and friendly. Especially Korine. She was informative and caring. I didn’t wait long. With the way my tooth was set up, I thought it was going to take long. I asked if it was going to be difficult and he told me (jokingly) “shhh” and got started. He finished extracting the tooth in like one minute! Very impressive. I came home, took a nap and woke up feeling good! Didn’t even need pain meds. As a new patient, I was in and out in approximately 75 minutes. Much faster than expected. I would recommend this office to anyone."
"Love my Hygienist Lisa, she is the best, make sure I go every 4 months for my cleaning. And Dr. Francis is great. Don't ever feel like she does anything that is not necessary. All of the woman at the front desk and offices, are so helpful and friendly. Everyone there actually make a dreaded appointment to the dentist, a nice and pleasant experience as possible."
"I actually enjoy going to the dentist. My hygienist is amazing and my mouth always feels so good after a cleaning! The doctors and great and caring. If you need a dentist, you should definitely try them."
"Went today for a cleaning too try out the office. Office staff was excellent and I was very impressed how professional they are. Lisa was my hygienists and she was amazing. She was very informative, thorough and professional. Highly recommended this office!!"
"Very friendly front desk administrators! Constant reminders (by email and text msg) before the visits which are really helpful. Hygienist did great job cleaning my teeth every time! I had very serious periodontal disease, but with Dr. Mozania, Dr. Herman and the team's treatment, the situation has been well controlled while my teeth health has been much improved."
"Been going here for about 4 years now. The entire staff is very friendly and welcoming. Hygienist Jen is wonderful and always does a thorough cleaning and Dr. Joan Francis is very personable and knowledgeable. Office is very clean and I'm always seen right away as scheduled."
"Been going here for about 4 years now. The entire staff is very friendly and welcoming. Hygienist Jen is wonderful and always does a thorough cleaning and Dr. Joan Francis is very personable and knowledgeable. Office is very clean and I'm always seen right away as scheduled."
"The place is very nice and easy to get to. The staff was very nice. I especially appreciated the cleaning I got from Lisa, she was very informative and pleasant! I already made an appointment to go back!"
"I had an appointment today for a cleaning, and had Lisa, the hygienist who is super nice and very thorough and recommend her highly, and thanks to all the great staff!"
"My 4 year old daughter and I just left Now Dental for a teeth cleaning. My daughter was really nervous but everyone made her feel so special and calm. Jenne cleaned her teeth and talked her through everything she was doing, she was silly and sweet. She made my daughter very comfortable! She even let her hold her hand. After getting her teeth cleaned Jenne let her put her baby doll in the chair, gave her a mask, and Jenne and Dr. Francis helped her clean her dolls teeth and counted them. Debra cleaned my teeth and kept my daughter very busy asking her questions, giving her prizes from the toy chest, and blowing up a glove to make her a silly face balloon. On the way out we made appointments with Olivia and Danielle. They were so sweet with my daughter asking her to show them her teeth, saying how shiny they looked, and saying how cute and sweet she was. They made her feel very special. � They were very accommodating with making our next appointments and very helpful! Everyone went above and beyond to give her a great experience! She said she can't wait to go back! Thank you to everyone at Now Dental for giving her an early love of the dentist!"
"Three weeks ago, my bonding fell off while I was out. I called the office immediately and made an appointment. I saw a dentist (whom I don’t remember the name of, but does not work there anymore) He literally came in, threw a chunk of bonding on my tooth and overcharged me for the amount of composite & labor he put into his work. I did not want to be late for work and since I work with the public I accepted anything that would of made my tooth look okay from a far. A couple of weeks went by and I finally had an opening in my schedule, so I sent them an email about how unhappy I was. They answered me that same day and we made an appointment for me to come in. Just a side note: I am no stranger to bonding, I have had it for several years. I am familiar with how much time, composite, contouring, and cost goes into it.I met Dr. Hertzog for the first time and he did impeccable work. He did not just shave down the composite to blend with the rest of my tooth. Instead he added composite, length, thickness and the contouring to my tooth. I love it! I am getting porcelain veneers in the near future and if I’m still in New York, I will definitely go back to him."
"Three weeks ago, my bonding fell off while I was out. I called the office immediately and made an appointment. I saw a dentist (whom I don't remember the name of, but does not work there anymore) He literally came in, threw a chunk of bonding on my tooth and overcharged me for the amount of composite & labor he put into his work. I did not want to be late for work and since I work with the public I accepted anything that would of made my tooth look okay from a far. A couple of weeks went by and I finally had an opening in my schedule, so I sent them an email about how unhappy I was. They answered me that same day and we made an appointment for me to come in. Just a side note: I am no stranger to bonding, I have had it for several years. I am familiar with how much time, composite, contouring, and cost goes into it.I met Dr. Hertzog for the first time and he did impeccable work. He did not just shave down the composite to blend with the rest of my tooth. Instead he added composite, length, thickness and the contouring to my tooth. I love it! I am getting porcelain veneers in the near future and if I'm still in New York, I will definitely go back to him."
"Love the staff. Always very nice, professional and accommodating. I just had a cleaning with Lisa. She was amazing! Very personable, and listened to all of my concerns. I love this dental group. Would highly recommend them!"
"Now Dental is a good dental practice providing a friendly, caring , and professional environment to patients. The services offered extend from routine comprehensive examinations to cosmetic restorative repairs all with used current technology. Best of all, the specialists are on site so there's no need for travel to another location for treatment. They are very accommodating to dental emergencies. Insurances accepted. A personal thank you extends to oral surgeon, Dr. Herman...You are God scent! I am post treatment chemo and mantle field radiation , "nose to toes" and Dr. Herman's expert knowledge and skills were remarkable in helping me with dental solutions. AND NOW DENTAL - additional services rendered by Charles F. Hertzog DMD for advanced specialized dental care. (Prosthodontics & Implant Surgery) This doctor is amazingly skilled! I was treated well and had no pain! I am so thankful for the expertise here and the kindness that was shown to me by Dr. Hertzog and his assistant(s)."
"Lisa is the best! Very thorough cleaning."
"Good folks, including Dr. Herman. Not sure what the other person is talking about. He removed a wisdom tooth and one other. Both times, not only professional, but very astute and attentive. He knows his work/dentistry. Do you want the guy who has been doing this a long time and knows the ins and outs, or some newbie who is rays of sunshine? I’ll go with the expertise every time. Additionally: I’ve seen two dentists here and both are excellent. They have fixed poorly done work from other places that ended up becoming problems. Plus, they do not push work that doesn’t need to be done.... something that I appreciate. Whole family goes here."
"Good folks, including Dr. Herman. Not sure what the other person is talking about. He removed a wisdom tooth and one other. Both times, not only professional, but very astute and attentive. He knows his work/dentistry. Do you want the guy who has been doing this a long time and knows the ins and outs, or some newbie who is rays of sunshine? I'll go with the expertise every time. Additionally: I've seen two dentists here and both are excellent. They have fixed poorly done work from other places that ended up becoming problems. Plus, they do not push work that doesn't need to be done.... something that I appreciate. Whole family goes here."
"My wife and I received our dental exam and cleaning from Lisa, [hygienist] and she the best hygienist that we have ever had!!!"
"I've entrusted Now Dental with all of my dental care needs for many years. Their kind and caring staff make it a pleasure to come in to visit. Even though many people dread the dentist, I love going to Now Dental!"
"My wife and I received our dental exam and cleaning from Lisa, [hygienist] and she the best hygienist that we have ever had!!!"
"I travel an hour to receive dental care at this practice. The general dentists and specialists are caring and excellent diagnosticians. They treat me with sensitivity and explain everything I need to know. Dr Francis and Dr Herman always demonstrate respect in treating me and my dental needs. Thank you to the technicians and hygienists and their gentle touches. Thanks as well to the office staff, including Maureen and Nancy for always greeting me with a smile and helping to meet my scheduling needs. I would recommend this dental practice without hesitation. I always leave with a smile!"
"I travel an hour to receive dental care at this practice. The general dentists and specialists are caring and excellent diagnosticians. They treat me with sensitivity and explain everything I need to know. Dr Francis and Dr Herman always demonstrate respect in treating me and my dental needs. Thank you to the technicians and hygienists and their gentle touches. Thanks as well to the office staff, including Maureen and Nancy for always greeting me with a smile and helping to meet my scheduling needs. I would recommend this dental practice without hesitation. I always leave with a smile!"
"I just had a cleaning by the hygienist Maria at Now Dental in Smithtown and she did such a through job that I went out of my way to ask for a comment card or a way to give back feedback. Everyone is friendly but she gave me the best cleaning ever. I've been going to Now Dental on and off since I was a child. If you are looking for a great dental office, check out Now Dental and get your cleaning done by Maria."
"I just had a cleaning by the hygienist Maria at Now Dental in Smithtown and she did such a through job that I went out of my way to ask for a comment card or a way to give back feedback. Everyone is friendly but she gave me the best cleaning ever. I've been going to Now Dental on and off since I was a child. If you are looking for a great dental office, check out Now Dental and get your cleaning done by Maria."
"I just had a cleaning by the hygienist Maria at Now Dental in Smithtown and she did such a through job that I went out of my way to ask for a comment card or a way to give back feedback. Everyone is friendly but she gave me the best cleaning ever. I’ve been going to Now Dental on and off since I was a child. If you are looking for a great dental office, check out Now Dental and get your cleaning done by Maria."
"The staff is extremely professional and courteous. I have recently moved here and went to 2 other dentists in the area and hated both of them. I now consider this my full dental service. I had periodontal work, cleanings and now implants. I am completely satisfied and would recommend to family and friends."
"Felt compelled to post a positive review in comparison to the complaints regarding oral surgery, which is not the greater part of the general services offered at Now Dental.But in regards to oral surgery first, I had my wisdom teeth pulled by Dr. Herman. While he had a rather blunt disposition and approach, he completed the tooth removal in perhaps under two minutes and no complications were had. I have had a wisdom tooth removal elsewhere which was botched and the performance at Now Dental was superior in every aspect.As far as the rest of it, absolute perfection. From the receptionists, to the hygienists, to the dentists themselves, the office is filled with nothing but bright personalities and complete professionalism. I never dislike going to the dentist now, I practically feel like I am treated like a celebrity with the kinds of attitudes I come across there.In regards to the actual work, no complaints.. fillings, crowns, root canals, all performed well with no complications and the appearance of the work is top notch.I especially appreciate Dr. Francis, who really turned my oral health around when I visited for the first time many years ago. I live an hour away and I would still visit this office even if it were three hours away... if you are in Suffolk and seeking a new dentist, I cannot recommend them enough."
"The staff is extremely professional and courteous. I have recently moved here and went to 2 other dentists in the area and hated both of them. I now consider this my full dental service. I had periodontal work, cleanings and now implants. I am completely satisfied and would recommend to family and friends."